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Wake Source: Device -realtek Pcie Gbe Family Controller

  • #i
Specs:
AMD FX8350 4.0Ghz
ASUS M5A99FX Pro R2.0
8GB HyperX Blu (2x 4GB)
XFX AMD R9 270X Dual Dissipation
Corsair CX750M
1TB HDD
64GB SSD

I turned my computer on and my Ethernet hardware is no longer recognized it seems. Tried installing drivers for it from ASUS' website and I got the error message: "The Realtek Network Controller was not constitute. If Deep Sleep Style is enabled Please Plug the Cable."

However I can't disable Deep Sleep Manner (whatever that is) because I tin can't even meet my Realtek Network Controller under Device Manager.

What I have tried so far:
- Turn off computer, flip PSU switch off, wait xv minutes, reboot.
- Turn off estimator, flip PSU switch off, remove CMOS battery, remove RAM, expect 15 minutes, replace CMOS bombardment and RAM, reboot.

None of these troubleshooting methods have any event on the event.

Thoughts?

Screenshots of the issue:

NOTE: You may notice I am connected to the internet, reverse to what my trouble would imply. This is thanks to my spare USB WiFi Adapter I plugged in.

Thanks.

Dogsnake
Oct 20, 2006
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  • #9
Asleep or not the device normally will accept the driver. Windows sees your other devices so it seems that the Os is communicating with the MB bios. Sadly you may have a device failure. Please allow me know after y'all contact ASUS equally they accept been very helpful in past contact. GL Happy Holiday
Dogsnake
Oct 20, 2006
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  • #2
Check in your bios settings and see if the device is listed and enabled. If it is try disconnecting and reconnecting the Ethernet cable; try a new cablevision; when a cable is plugged in, does the port illuminate. There is a MB feature called "Network IControll", bank check to make sure it has not some how close the network downwards. In device manager, right click the network adapter category and try the scan for hardware changes option. It is possible the chip has failed. As a terminal resort contact ASUS tech support and request a RMA.
  • #iii
Check in your bios settings and see if the device is listed and enabled. If it is try disconnecting and reconnecting the Ethernet cable; endeavour a new cable; when a cable is plugged in, does the port illuminate. In that location is a MB feature called "Network IControll", bank check to brand sure it has not some how shut the network down. In device manager, right click the network adapter category and endeavor the scan for hardware changes option. It is possible the chip has failed. Every bit a last resort contact ASUS tech back up and asking a RMA.

Device is listed and enabled in the BIOS.

Disconnect and reconnect had no issue.

New cablevision had no consequence.

Port does illuminate when plugged in.

I tin't detect this "Network iControl" feature. Can you tell me how I would go about accessing information technology?

Other ideas? Would re-installing windows do anything?

Dogsnake
Oct 20, 2006
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0
20,460
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  • #4
Try this; unplug the system from the wall (with power off of-grade) and remove the bombardment from the MB. Expect about five-ten min and put battery dorsum in; plug system in the wall and restart. This should reset everything to bios defaults. I think the device has gone into deep sleep. If information technology comes back y'all will want to go to the properties tab for it in Device manager and disable any power saving options that permit information technology to be put to slumber. You might try to expand the "Show Subconscious Devices" tab in Device Manager also. If you discover information technology at that place see if you can access the backdrop tab. If however no success read (http://answers.microsoft.com/en-usa/windows/forum/windows_7-hardware/realtek-network-controller-was-non-institute-various/582d0825-e2c3-41b6-926a-40eb77e0e7a8) and look at method #4. GL No exercise not reinstall windows at this signal. That would be a final resort and would mean you must reinstall everything. Your system seems to exist ok merely need to wake the device up.

Just found this on a Windows forum:
For bringing the Realtek Newtwork Adapter out of deep sleep it has been suggested that you lot pull out the RAM Sticks for about 10 minutes and then put them back again. This should wake up the computer. Information technology has too been suggested that you take out the CMOS bombardment for about 30 minutes and and then plug information technology in again if pulling out the RAM Sticks does not work. This would surely wake upward the computer.

Nevertheless when the adapter is awake, go to "Control Panel\Network and Internet\Network Connections" and open the Local Surface area Connection Property Sail. So click on the Configure Button and open the Power Management Tab. There uncheck the "Allow the figurer to turn off this device to save power". Once you have done that the Realtek Newtwork Adapter would never become to slumber over again.

Aug 19, 2014
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  • #half dozen
Attempt this; unplug the system from the wall (with ability off of-form) and remove the battery from the MB. Wait about 5-10 min and put battery back in; plug system in the wall and restart. This should reset everything to bios defaults. I think the device has gone into deep slumber. If it comes back yous volition want to go to the properties tab for it in Device manager and disable whatever power saving options that permit information technology to be put to sleep. Y'all might effort to expand the "Show Subconscious Devices" tab in Device Manager likewise. If you lot detect information technology there come across if y'all can access the backdrop tab. If still no success read (http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/realtek-network-controller-was-not-constitute-various/582d0825-e2c3-41b6-926a-40eb77e0e7a8) and await at method #four. GL No do non reinstall windows at this point. That would be a last resort and would mean yous must reinstall everything. Your system seems to be ok just need to wake the device up.

Simply found this on a Windows forum:
For bringing the Realtek Newtwork Adapter out of deep slumber information technology has been suggested that you pull out the RAM Sticks for about ten minutes and and then put them back once more. This should wake up the calculator. Information technology has also been suggested that y'all take out the CMOS bombardment for nearly 30 minutes and so plug it in again if pulling out the RAM Sticks does non piece of work. This would surely wake up the computer.

However when the adapter is awake, go to "Control Panel\Network and Internet\Network Connections" and open the Local Surface area Connexion Property Sheet. Then click on the Configure Push button and open the Ability Management Tab. At that place uncheck the "Allow the figurer to turn off this device to save power". Once you have done that the Realtek Newtwork Adapter would never go to sleep again.

Okay, sorry I've been away. Christmas errands and what-not.

This is what I have merely done:

- Computer shutdown and unplugged

- MB battery and RAM sticks removed

- Fix timer for 30 minutes

- Replace RAM and battery

- Plug everything back in, press ability button

- Computer boots successfully

- Realtek Network Controller nonetheless not listed under Device Manager

- Hither is a photograph of all the Network adapters listed, including hidden ones, afterward doing what I listed above

I might add together that this reckoner is only about 4 months old.

I do non even have the Realtek PCIe GBE Family unit Controller, and I don't know which 1 to download. I had uninstalled it under some vague communication I establish elsewhere online, and was under the impression it would re-install itself upon reboot, merely that did non happen, and I am unsure which one I should download from Realtek to become information technology back. At that, I don't even know if it tin can install, with my computer not even recognizing the Ethernet port anyways.

Dogsnake
October 20, 2006
2,309
0
20,460
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  • #7
Use the 2d if Win8.x and the starting time if other Win ver. (http://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/). Take you lot tried calling ASUS? They may exist able to help. You have washed about all the things that should work. The chip may have gone bad.
  • #8
I have tried installing the drivers before, the issue is that once installed, the drivers practise not find the device they are intended for, meaning that the system does not recognize the existence of the LAN port at all. I guess my next step is to contact ASUS and convince them to grant me an RMA.
Dogsnake
October 20, 2006
2,309
0
twenty,460
335
  • #9
Asleep or not the device unremarkably will accept the driver. Windows sees your other devices so it seems that the Os is communicating with the MB bios. Sadly yous may have a device failure. Delight let me know after you contact ASUS as they have been very helpful in past contact. GL Happy Holiday
  • #ten
Asleep or not the device normally volition take the commuter. Windows sees your other devices then it seems that the OS is communicating with the MB bios. Sadly you may have a device failure. Please let me know afterward you contact ASUS equally they have been very helpful in by contact. GL Happy Vacation

Well, it seems the flake was simply busted. I don't know how, I don't know why, but I guess these things happen. I did an RMA with ASUS, only had to pay for shipping it to them, and I got it back in about a week. Everything seems to be working fine now, thanks for the help.

Dogsnake
Oct 20, 2006
ii,309
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twenty,460
335
  • #eleven
Great news fifty-fifty silicone is not perfect. Happy New Twelvemonth
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Source: https://forums.tomshardware.com/threads/realtek-network-controller-missing.2085867/

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